Privacy Policy

At NRG Remodeling, we take your privacy seriously. This policy explains what information we collect when you visit our website www.nrgremodelingenergy.com or contact us about our remodeling and construction services, how we use it and who receives it. NRG Remodeling is the business name of NRG Remodeling & Construction LLC, a Texas company.

Information We Collect

We collect information about you directly from you and automatically through your use of our website. Information we collect may include:

• Contact information such as name, email address, phone number and address when you fill in a form on our website, call or email us, along with the service you choose and your message
• Financial information such as payment method if you choose to hire us for a project
• Website usage information such as the pages you visit, the links and buttons you click, your IP address and approximate location, browser type and operating system, collected through cookies and similar technologies
• Images, videos and other media if you share photos or videos of your project with us

How We Use Information

We use the information we collect for business purposes to:

• Respond to your inquiries and requests for services
• Call or text you about your request when you send us your phone number (see Calls and Text Messages below)
• Develop quotes and invoices for projects
• Communicate with you about ongoing or completed projects
• Improve our website and tailor our marketing efforts
• Comply with legal and regulatory obligations

Cookies and Analytics

Our website uses Google Analytics, loaded through Google Tag Manager and the Google tag, to understand how visitors use the site: which pages are viewed, how long visits last, and when a form is sent or a phone or email link is clicked. Google Analytics sets cookies in your browser and receives your IP address and information about your device. You can block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on.

Some pages show an embedded Google Map, our videos play through YouTube when you start them, and the site's fonts load from Google Fonts. When these load, Google receives your IP address and may set its own cookies, as described in the Google Privacy Policy.

Calls and Text Messages

When you send a form with your phone number, you agree that NRG Remodeling may call and text you at that number about your request and our services, including automated texts and prerecorded or AI-generated voice calls, as the notice next to the form button says. Agreeing is not a condition of buying anything. Message and data rates may apply. You can stop texts at any time by replying STOP, and you can ask us to stop calling you by telling us during a call or by emailing production@nrgremodelingenergy.com. We keep the notice you saw, the page and the time with your request as the record of your consent.

When We Disclose Information

We disclose your information to service providers we hire to perform services on our behalf, such as web hosting, payment processing and marketing. These include our website host (GitLab), the marketing agency that runs our website and forms, which stores form submissions and emails them to us using Cloudflare and Google services, the automation service Zapier, which passes form submissions on to our business tools, and Google for website analytics and maps. We require them to protect your information consistent with this policy.

We also disclose information if required by subpoena, search warrant, law or regulation. We would give you the opportunity to seek protection from disclosure if lawful and practical.

How We Protect Personal Information

We maintain reasonable administrative, technical and physical safeguards designed to protect the information we collect against accidental, unlawful or unauthorized destruction, loss, change or access.

Your Choices and Access

You can opt-out of promotional emails by following opt-out instructions in the email. You cannot unsubscribe from service related emails. You can stop text messages by replying STOP.

You can access, change or delete your Contact Information by emailing us at production@nrgremodelingenergy.com. For security, we reserve the right to verify identity before granting access or making changes.

Children

Our website is meant for adults planning work on their homes and properties. We do not knowingly collect information from children under 13.

Changes To This Policy

We reserve the right to change this policy with notice by posting revised terms on this page. Changes are effective immediately when posted.

Contact Us

NRG Remodeling www.nrgremodelingenergy.com 3237 Timberview rd Dallas TX 75229 Phone: 469-210-7190 Email: production@nrgremodelingenergy.com

Last updated: 11 Oct 2026